Privacy Policy

OHINERI Inc. (hereinafter referred to as “the Company”) collects the minimum amount of personal information necessary to provide our products and services (hereinafter referred to as “the Service”) to our users (hereinafter referred to as “Customers”).
The Company carefully manages all personal information in accordance with this Privacy Policy in order to ensure that Customers can use our services with confidence.

1. Definition of Personal Information

In this Privacy Policy, “personal information” refers to information that can identify a specific individual, such as ID, nickname, email address, mobile email address, name, address, and other information provided when using our services. This also includes information that can identify an individual when easily matched with other information.

2. Security Measures for Personal Information

The Company recognizes that personal information is important information that must be protected. When collecting personal information from Customers, the Company manages such information appropriately and securely.

We take necessary and appropriate measures to prevent unauthorized access, alteration, leakage, loss, or destruction of personal information. In the unlikely event that such an incident occurs, we will respond promptly to minimize any inconvenience to our Customers.

3. Collection of Personal Information

The Company may ask Customers to provide personal information such as name, address, email address, and other necessary information when:

  • using our services

  • registering as a member

  • purchasing products on our website

  • responding to questionnaires

Please note that if the required information is not provided, certain services may not be available.

4. Purpose of Use of Personal Information

(1) Personal information obtained directly through written documents or websites will be used for the following purposes:

For customers using our services

  • Identity verification of customers

  • Providing products, services, and support

  • Responding to inquiries and requests

  • Managing and improving the Service

  • Preventing unauthorized use

  • Responding to violations of our terms or policies

  • Notifying changes to terms, policies, or services

(2) Personal information obtained through other methods

Personal information obtained from public sources or third parties may be used for the following purposes unless the purpose of use is obvious or notification is not required by law:

  • Operation and management of the Service

  • Providing information related to the Service

  • Improving services and optimizing advertisements

  • Advertising and providing products or services handled by the Company or third parties

  • Sending newsletters and notices

  • Sending printed materials

  • Conducting surveys and research

  • Other activities related to operating the Service

(3) Use beyond the original purpose

If personal information is used beyond the stated purposes, we will obtain the customer's consent in advance unless required by law or in situations such as:

  • When required by law

  • When necessary to protect life, body, or property and it is difficult to obtain consent

  • When necessary to improve public health or promote healthy child development

  • When cooperating with national or local government authorities

5. Disclosure of Personal Information

When a customer requests disclosure of personal information based on applicable laws, the Company will disclose such information without delay after confirming the identity of the requester.

However, disclosure may not be required when exemptions are permitted by law.

For requests, please contact us through the inquiry form listed below.

6. Provision of Personal Information to Third Parties

The Company will appropriately manage personal information and will not provide it to third parties except in the following cases:

  • When the customer has given consent

  • When information is publicly available regarding corporate officers or shareholders

  • When outsourcing part of the handling of personal information to achieve the purpose of use

  • When personal information is transferred due to business succession such as mergers

  • When cooperation with government authorities is required by law

  • When otherwise permitted by law

7. Outsourcing of Personal Information Handling

The Company may outsource part of the handling of personal information within the scope necessary for service operation, including sales operations, customer support, repair services, and marketing activities.

In such cases, we select contractors who appropriately handle personal information and ensure proper supervision through contractual agreements.

8. Direct Marketing

If customers have given prior consent, the Company or partner companies may send useful information by email or postal mail. Customers may withdraw their consent at any time.

9. Correction or Deletion of Personal Information

Customers may request notification of the purpose of use, correction, addition, deletion, suspension of use, or suspension of third-party provision of personal information.

Requests may be made through designated forms, and the Company will respond after confirming the identity of the requester.

10. Retention Period of Personal Information

Personal information collected by the Company will be stored and managed while customers use our services.

Customers may request disclosure of their personal information at any time. If membership is terminated, personal information will be deleted. If a correction or deletion request is received, the Company will respond promptly after confirming the identity of the requester.

11. Cookies

Cookies are a function that stores user information in the browser to reduce the need for repeated input and provide optimized content.

The Company uses cookies for:

  • optimizing internet advertising

  • analyzing website usage

  • improving user experience

Customers can choose whether to accept cookies through their browser settings. However, disabling cookies may limit certain features of the Service.

12. SSL/TLS Security

Our website uses SSL/TLS encryption to protect personal information entered by customers.

When using browsers that support security functions, such as Microsoft Internet Explorer or other modern browsers, personal information entered (such as names, addresses, and phone numbers) is encrypted during transmission.

If a browser does not support SSL/TLS, some functions of the website may not be available.

13. Management of Personal Information

The Company implements security measures to prevent unauthorized access to its servers and network systems.

Customers are responsible for managing their own ID and password. The Company will not be responsible for problems caused by leakage of ID or password due to customer negligence.

14. Contact Information

For inquiries regarding personal information, please contact us through the inquiry form.

OHINERI Inc.
585-2-03 Toji-cho, Minami-ku
Kyoto, 601-8478 Japan

CEO: Yuma Sakai
Personal Information Protection Manager

15. Changes to this Privacy Policy

The Company may revise this Privacy Policy when necessary.

If changes require customer consent under applicable laws, the revised policy will apply only to customers who have agreed to the changes.

Changes will be announced on our website or through other appropriate methods.

Established: September 3, 2024
Revised: May 18, 2025